KYC & AML Policy

Parimatch applies KYC and AML procedures to verify the identity of every account holder, prevent fraud, and combat financial crime across its platform. These measures uphold a set of core guarantees for all users in Tanzania:

• Fair play: All users operate under the same verified and monitored conditions.
• User safety: Personal data and account activity are actively protected from misuse.
• Transparency: All verification and compliance processes are conducted openly and in accordance with regulatory requirements.
• Regulatory compliance: Operations adhere to the legal obligations set by the relevant authorities in Tanzania and applicable international frameworks.

Every new user is required to complete ID verification before accessing full platform features, including deposits, withdrawals, and participation in promotional activities. Depending on the account holder’s profile and transaction history, the following document categories may be requested during the document submission process:

• Government-issued photo identification: A valid national identity card, passport, or other official document that confirms the user’s full name and date of birth.
• Proof of residential address: A recent utility bill, bank statement, or official correspondence confirming the user’s current address.
• Payment method ownership confirmation: Evidence that the account holder is the authorised owner of the payment instrument used on the platform.

Parimatch implements a comprehensive set of security measures designed to prevent money laundering, counter-terrorism financing, and other forms of illegal financial activity on the platform. The following controls form part of the AML framework:

• Transaction monitoring: All deposits, withdrawals, and in-platform activity are subject to ongoing transaction monitoring to identify irregular patterns.
• Automated detection rules: Automated systems apply predefined rules to flag activity that deviates from normal user behaviour.
• Enhanced due diligence: Additional checks are conducted for users or transactions identified as high-risk, including requests for supporting documentation.
• Review of large or unusual transfers: Transfers that exceed standard thresholds or appear inconsistent with a user’s profile are subject to manual review.
• Risk scoring: Each account holder is assigned a risk profile based on usage patterns, geographic location, and transaction history.
• Sanctions and PEP screening: Users are screened against international sanctions lists and politically exposed persons (PEP) registers as part of the standard account protection process.
• Reporting obligations: Where suspicious activity meets the threshold defined by Tanzanian law or applicable international standards, Parimatch is required to report such activity to the competent authorities.

Certain actions are strictly prohibited on the platform in order to maintain compliance with KYC and AML obligations and to protect the integrity of the environment for all users. The following activities are not permitted under any circumstances:

• Operating multiple accounts: Creating or maintaining more than one account per individual is prohibited and constitutes a breach of the platform’s terms.
• Submitting forged or stolen documents: Providing fraudulent, altered, or misappropriated identification or supporting documentation during the verification process.
• Attempting to launder funds: Using the platform for any activity intended to conceal the origin, ownership, or destination of illicit funds.
• Manipulating platform systems: Any attempt to exploit technical vulnerabilities, automate activity, or interfere with the platform’s normal operations.
• Sharing or selling account access: Transferring, lending, or selling account credentials to any third party.
• Using third-party payment instruments: Deposits or withdrawals conducted through payment methods not registered in the account holder’s own name.
• Identity misrepresentation: Providing false personal data during registration, verification, or any subsequent communication with the platform.

Any breach of the platform’s KYC and AML obligations will result in enforcement action proportionate to the nature and severity of the violation. Measures applied may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings derived from non-compliant behaviour, and reporting to the competent Tanzanian authorities where required under applicable law.

Every account holder is responsible for ensuring that all personal information provided to the platform is accurate, complete, and kept up to date at all times. Users are required to complete the ID verification process within the timeframe specified by the platform and to respond promptly to any requests for additional documents or clarification. Only payment methods registered in the account holder’s own name may be used for deposits and withdrawals on the platform. Users are also expected to report any suspicious activity they observe or encounter to the platform’s compliance team without delay. Failure to meet these responsibilities may affect account standing and access to platform services.

Parimatch is committed to upholding fair play and full transparency in order to protect every user and maintain a secure, trustworthy environment for all participants in Tanzania. The following principles guide the platform’s approach to compliance and user protection:

• Adherence to KYC and AML standards: All verification and monitoring procedures are conducted in line with applicable regulatory requirements.
• Confidentiality and protection of personal data: User information collected during the verification process is handled in accordance with data protection obligations and is not disclosed without a lawful basis.
• Ongoing monitoring for suspicious activity: The platform continuously reviews account and transaction activity to detect and address potential risks.
• Prevention of manipulation and unfair behaviour: Controls are in place to detect and act against any attempt to gain an unfair advantage or compromise the platform’s integrity.
• User support on safety matters: Account holders can contact the platform’s support team for guidance on identity check procedures, document submission, or concerns relating to account protection.
• Shared responsibility: Compliance is a collective obligation. The platform and its users each have a role in maintaining a safe and lawful environment.
• Equal conditions for all users: Every registered account holder is subject to the same verification standards and security measures, without exception.